Privacy Policy
Effective Date: June, 10 2024
Last Updated: June, 10 2024
1. Introduction
Welcome to Simply Elegant Floral ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
2.1 Personal Information
Contact Information: Name, email address, phone number, and physical address.
Payment Information: Credit card details, billing address (processed by secure third-party payment processors).
Order Details: Products purchased, delivery address, and special delivery instructions.
2.2 Non-Personal Information
Usage Data: Information about how you interact with our website, such as IP address, browser type, referring/exit pages, and the dates/times of your visits.
Cookies: Data stored on your device that helps us enhance your experience on our site (refer to our Cookie Policy for more details).
3. How We Use Your Information
We use your information to:
Process Orders: To manage and fulfill your orders, including delivery and payment processing.
Customer Support: To respond to your inquiries and provide customer support.
Marketing: To send you promotional emails, newsletters, and offers if you opt-in to receive such communications.
Improve Our Services: To analyze website usage and enhance our products and services.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
Encryption: Sensitive information (e.g., credit card data) is transmitted via Secure Socket Layer (SSL) technology.
Access Controls: Access to your personal information is restricted to authorized personnel only.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request to see the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Simply Elegant Floral
Email: [email protected]
Phone: 647-308-8457
Address: Unit 24-30 Fort St. Winnipeg, MB R3C 1C4 Canada
Cookie Policy
Effective Date: June, 10 2024
Last Updated: June, 10 2024
1. Introduction
Our website uses cookies to enhance your browsing experience. By continuing to use our website, you consent to the use of cookies.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand your preferences and improve our website's functionality.
3. Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Help us understand how visitors use our site.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
4. Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
For more information, please refer to our full Cookie Policy or contact us at [email protected].